Reporting an error
Use our contact page and include the page URL and the specific figure or claim. Reports about financial product terms are prioritised.
How we respond
- Financial facts (annual fee, welcome offer, APR, fees): the card is immediately returned to “needs review”, its offer terms and Apply button are hidden, and an editor re-verifies against the issuer's official pages.
- Fares: if a price can no longer be reconfirmed by the provider, the deal is marked expired and removed from the live grid and sitemap.
- Guides and articles: we update the page, refresh the modified date, and add a dated correction note when the change is material.
What we do not do
We do not silently rewrite a substantive error, and we do not delete a page to hide one. Where a page no longer serves readers, it is redirected to the closest useful replacement or retired outright.
Related: editorial policy · credit-card methodology · terms of use.